Jim Carroll

Downturns don’t just challenge your organization - they reveal it. They surface complacency.

In a downturn, obsessing over evolving customer needs is how you find your next growth curve.

Don’t just protect your team. Prepare it. Don’t just retain your talent. Grow it!

"If I have an idea and you have an idea, we have two ideas. If we share those ideas, we have a movement."

In a downturn, the most important role of a leader is to fill in the gaps - the gaps in confidence, courage, clarity, and commitment.

Leadership during uncertainty isn’t just about managing immediate fires. It’s about constantly asking: “What world will emerge next—and how do we lead it?